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Serving parts of Fairfield, Litchfield & New Haven Counties since 1982

Jeffrey Jennings

Dear Friends,

We wouldn’t have been able to thrive all these years in a competitive market like Connecticut if we hadn’t always put our customers first. A big part of that is trying to make your life easier by offering a variety of services — which are all just a phone call away.

That’s why we recently added propane to our offerings. Many of our heating oil customers who also use propane found it burdensome to call different companies to order different fuels. Since we launched our propane division, we’ve heard from quite a few happy customers who appreciate how easy it is now to take care of all their heating fuel needs with just one phone call.

Of course, we deliver convenience in many other ways. Our diversified products and services help keep your fuel and service bills under control.

Evolving our business hasn’t changed our fundamental business model. We’re still dedicated to “old-fashioned” customer service, and providing real value that goes beyond fair pricing. Whether you need a tune-up, an emergency delivery or a replacement system, our friendly and knowledgeable staff is ready to help.

Whatever winter brings, we’re here for you and look forward to serving you this season.

Warmly,

Jeffrey Jennings
Co-owner

Eric Olson

Eric Olson, our equipment installation manager, is happy to discuss your options in new equipment.


If your heating system old, you are missing out on technological advances in efficiency that can save you big money on your fuel costs every year. Don’t dismiss the idea of upgrading your system until you check out the latest incentives, including $500 in rebates for replacing your oil heating system and storage tank.

Replacing an old system can lower your annual fuel expenses by 20% or more. You can count on us to install your system the right way for maximum efficiency. Stay warmer this winter and save money! Call us today to get started.

Everyone who had a heating system tune-up between April 1 and August 31 this year was entered to win a drawing for one of three $100 gift cards. And the lucky winners are:

Joe Locosto, of Danbury
Kurt & Susan Gillis, of Sandy Hook
Kristina Martinelli, of New Milford

It’s not too late to schedule a tune-up — give us a call or visit our website to request an appointment.

Family w/ their dog

Whether you use propane, heating oil or both, this information can help you make smart decisions — and stay safe and comfortable too!

Leave the repairs to us

Some do-it-yourselfers think it’s OK to tinker with their heating equipment, whether it’s a water heater, a furnace, a stove or a dryer. It’s not! This is a job that should always be left to the professionals.

Old man and pliers

That’s why we invest a great deal of time and money on training our technicians — to be sure that they are prepared to diagnose and fix virtually any type of heating system in your home.

So if your heating equipment needs a repair, the only tool you should pick up is the phone. A certified, highly trained and friendly technician will come to your home, size up the situation and get your system safely repaired.

NOTE: If you plan to add more propane appliances to your home, please call us so our experts can ensure that your new equipment is installed properly.


Use this guide to help you decide whether it’s best to repair your system or purchase a new one.

RepairReplace
Age of SystemLess than 15 years
More than 15 years
  • Older systems are less efficient and cost more to repair.
Cost and Frequency of Repairs
Less than 50% cost of new unit
  • Unit still under warranty.
  • Less than two repairs in last 10 years.
50% more than cost of new unit
  • Any repairs after warranty expires.
  • Any repairs after 10 years and older.
Efficiency of Unit
More than 80% AFUE
  • If it’s still efficient, it may be worth keeping.
Less than 80% AFUE
  • New units have ratings that exceed 90%. You save money long-term because of higher efficiency.

Note: AFUE stands for annual fuel utilization efficiency.

What should you do…

if you smell propane?

After only the quickest glance at the on-off knobs on your stove (to see if they’re the source of the problem), open some windows and leave the house. Do not smoke or use lights, appliances, telephones or cell phones. Go to a safe location where you can report the problem to us. You should also call 911 to report the leak.

if you smell oil?

This indicates a need for service because an oil heating system that has been properly maintained should never emit an oil smell. In many cases, a technician can solve this problem by adjusting the oil burner.

5 things you can do on your own

  1. Keep the area around heating appliances as clean and clutterfree as possible. Keep combustible materials (newspapers, bedding, clothing, rugs) at least three feet away from heat sources.
  2. If you have a steam boiler, check the water gauge periodically. Low water levels are a leading cause of shutdowns. Steam boilers should also be flushed when the water in the gauge looks rusty.
  3. Change or clean the filters in your furnace about once a month; a dirty filter compromises efficiency and can even result in a shutdown.
  4. Keep your registers, baseboards or radiators clean and unobstructed to ensure maximum heat flow.
  5. Get to know which circuit breaker (or fuse) controls your heating system. You should also know the location of your system’s power switches. This will be helpful if you lose your heat and need to troubleshoot.

Something you can’t smell

One of the most serious problems you can encounter is a buildup of carbon monoxide (CO) in your home. Because this is an invisible gas that cannot be smelled, it’s what you feel more than anything else that can alert you to a problem. CO poisoning symptoms include fatigue, dizziness and nausea.

That’s why it’s so important to get your system checked and serviced on a regular basis. You should also have carbon monoxide detectors in your home — especially in your bedrooms. If the detector sounds an alarm, ventilate the home with fresh air right away. If you feel dizzy or drowsy, leave the house immediately.

check your vents!

Unlike older heating equipment, which vents combustion gases through the chimney, newer high-efficiency systems are typically directly vented through a side wall. Since the venting is near the ground, it could get blocked by debris.

If you have a system like this, walk around your home and check these vents regularly, especially after a storm. If vent pipes are blocked, take a broom and gently clear away any obstacles. An obstructed vent can lead to carbon monoxide buildup. It can also cause your heating system to shut down.

Jennings propane supply

We would never have committed to offering propane to you if we couldn’t guarantee a secure and steady supply.

Before we launched our propane services last spring, we invested in the construction of a bulk storage facility. Now, in addition to our heating oil storage terminal located at our main office in Danbury, we have a 60,000-gallon propane storage facility at our office in Gaylordsville.

Clean-burning, versatile propane can save you money and make your home more comfortable, especially if you trade in your old electric appliances for new highefficiency propane equipment, including water heaters, stoves and clothes dryers.

Want to learn more? Give us a call. We’d be happy to show you all the ways you can use propane in your home.

It’s always great to hear from customers. It lets us know whether we’re doing a good job—and makes us keep raising the bar for ourselves on service.

We’d love to hear from you! Visit our website to see what other customers are saying about us—and please post your own review. Here’s what people have said about us recently:

“Thank you to everyone at Jennings for truly superb service for the past 17 years.” — Bob and Susan S.

“My refrigerator broke right around the time I received a statement from Jennings showing no balance and no payment required on my EZ Pay bill. Jennings has helped me save on fuel with the good service they provided for my furnace.” — Maggie C.

John Stietzel

Tom Schoeller

Now that we’re offering propane, we have expanded our team to make sure we have the best people ready to serve you safely and professionally. Among our propane pros is Tom Schoeller, our distribution manager.

“It’s a wonderful opportunity for me to be an asset here. I know what works and what doesn’t, and I can put my experience to positive use,” says Tom, who has been in the propane business for nearly 20 years. One of Tom’s key responsibilities is managing our delivery scheduling.

Another member of our propane team is John Stietzel, lead propane technician.

“I love what I do because every day is a different adventure,” says John, who has nearly a decade of propane experience. “I joined Jennings because I saw an opportunity for a bright future with a great family-run company.”